terms of hire

Terms & Conditions

Full terms and conditions of hire can be available in our office and on your rental agreement. The following is a brief summary of the major points.

Please note: only the hirer who signs the rental agreement is the person entitled to drive.

1 - What you need

On collecting a vehicle, you must bring:

• A utility bill, bank statement or council tax bill to prove your current address

• Your driving licence (old or new style)

• National Insurance Number to do an online license check.

• A debit or credit card. We can accept part cash for payment but no more than 50% card and 50% card.

• We do not ask for a security deposit

2 - Age Restrictions

Each driver must be over 25 and under 75 years of age and have held a full license for 24 months.

Drivers must hold a full and valid UK driving licence. We are unable to accept hire with international licences.

3 - Endorsements

We cannot hire to drivers with an offence such as DR, CD, IN and AC obtained in the last 5 years. There are no exceptions to these conditions.

We are also unable to hire to anyone with more than 6 points on thier licence.

If you are unsure please call before booking online, as we will refuse to hire otherwise.

4 - Mileage Limitations

Daily hire has a mileage limit of 200 miles.

Any excess mileage is charged at 10p per mile. All other hire periods, are unlimited mileage.

Common Questions

If I have an accident or the van is stolen, what am I liable for?

Our insurance has an excess of £750, which we pass on to you in the event of accident or theft. The excess can be reduced to £100 on payment of a small charge (from £5 per day).

Can I leave my car on your premises?

Yes you can leave your car on the premises but it is at your own risk.

Can I drop my vehicle off with you after you close?

Yes, we have a key box where you can deposit the keys after you park up the vehicle.

What happens if I breakdown?

Most of our vehicles are still covered by the manufactures breakdown service (AA or RAC). If they are over 1 year old, they are covered by our own policy with RAC – Call 0330 1590601 and quote your registration number. They will either repair the vehicle or take you to where you were going.

Can I take my vehicle abroad?

No sorry – In fact our vehicles have tracker systems installed and once a vehicle leaves a ferry port, the engine will be disabled.

What do I do incase of an emergency?

In the event the vehicle is stolen or involved in an accident, please contact the emergency services in the first instance. We are not available out of hours but please leave a message and we will contact you as soon as possible to help.